Connect with a librarian via live chat to ask reference questions and get answers in real time,
24 hours a day, 7 days a week.
Click the "Chat with a Librarian" icon
to begin
your chat session.
Telephone Reference is a service that provides answers to brief, factual questions and information about library services.
Call (315) 435-1900.
Available Monday - Friday, 9:00 a.m. to 4:45 p.m. Saturday, 9:00 a.m. to 3:00 p.m.
OCPL's Email Reference service allows you to submit questions to a librarian via email. Replies are usually sent within 48 hours, excluding weekends and holidays.
Send your question to reference@onlib.org. Please be as complete and specific as possible. This will help us provide you with the best answer.